Legal

Terms and Conditions

Effective: 8 October 2026

These Terms form an agreement between you and CodeCraft, the operator of Accra Life. By creating an account or using an account, you agree to these Terms and our Privacy Policy and Community Guidelines.

1. Adults only

Accra Life is intended only for people aged 18 or older. You must not create or use an account if you are under 18. By creating an account, you confirm that you meet this age requirement. We may suspend an account if we reasonably believe its holder is underage.

2. Your account

Provide accurate information, keep your password private and use only accounts you are authorised to use. You are responsible for activity under your account. Usernames must not impersonate another person, mislead players or infringe rights. Contact support@accralifeapp.com promptly if you believe your account has been compromised.

3. Rules of play

You must follow the Community Guidelines. Do not harass, threaten, exploit or deceive others; share unlawful or infringing content; evade blocks or moderation; cheat; automate play; exploit bugs; interfere with the service; scrape data; attempt unauthorised access; or buy, sell or transfer accounts outside features we provide.

4. Social features and player content

Chat, usernames, profiles, home designs and other material you submit remain yours. You give CodeCraft a non-exclusive, worldwide, royalty-free licence to host, reproduce, process and display that material only as needed to operate, secure, moderate and improve Accra Life. You must have the right to submit it. Other players' views are their own, not ours.

Voice and location chat may expose you to other adults in real time. Use mute, block and report tools when needed. We may review reports and related records, remove content, restrict features or suspend accounts to protect players and the service.

5. Game cedis, items and property

Game cedis, virtual homes, furniture, businesses and other game items are limited, revocable rights to use digital game features. They are not Ghana cedis or legal tender, have no cash value, cannot be withdrawn, and do not create ownership in Accra Life. Do not use them for gambling, wagering or off-platform trade.

We may rebalance prices, rewards and gameplay to keep the game fair. We will not intentionally erase valid progress, but we may correct duplicated, fraudulent or mistakenly credited items or balances.

6. Optional payments

Accra Life is free to play. Optional top-ups are processed by Paystack. Before paying, check the amount, currency and account. Except where applicable law requires otherwise, completed top-ups for delivered digital currency are final and non-refundable. Unauthorised, duplicated or failed payments should be reported to support@accralifeapp.com. Chargeback abuse or payment fraud may lead to account restrictions.

7. Third-party services

Features may rely on third parties, including payment, sign-in, voice, music and video providers. Their own terms and privacy practices may apply. We are not responsible for third-party services outside our control, and availability may change.

8. Availability and changes

Accra Life is provided on an “as available” basis. Updates, maintenance, internet conditions or events beyond our control may interrupt play. We may add, change or retire features and will take reasonable care with saved progress. We may update these Terms; material changes will be shown in the game or on this page.

9. Suspension and termination

You may stop playing and request account deletion at any time. We may warn, restrict, suspend or close an account for serious or repeated breaches, fraud, security risk or legal requirements. Where appropriate, we may allow an appeal by email.

10. Responsibility

To the maximum extent permitted by applicable law, CodeCraft is not liable for indirect, incidental or consequential loss, loss caused by other players, or events outside reasonable control. Nothing in these Terms excludes rights or liability that cannot legally be excluded.

11. Disputes

Please contact us first so we can try to resolve a concern informally. These Terms are governed by the law that applies to your relationship with us, and disputes may be brought before courts with lawful jurisdiction. Mandatory consumer protections remain unaffected.

12. Contact

Questions, notices and appeals can be sent to support@accralifeapp.com.